How to Get Jira Issue History: Epics, Stories, and Tasks in One Report
Jira is amazing at keeping the history of an issue and that is crucial for reporting. You can't repo …
New in Timepiece: SLA Reports for Jira
Timepiece - Time in Status for Jira now has an SLA Report. You define one or more metrics, set a tar …
How to Search Cycle Time and Lead Time Using JQL
Increasing productivity is a goal for every company, and the same is true for employees. However, in …
Jira Practices: How We Configure Our Boards and Track Work at OBSS Apps
Every team is unique, yet we often try to force our messy, human, and wonderfully complex workflows …
From SLAs to XLAs in Jira: The Evolution of IT Service Delivery
In ITSM, XLA stands for Experience Level Agreement. It is a service management framework that focuse …
Time in Status vs Control Chart in Jira
Both tools tell you how long work takes in Jira. They do not tell you the same thing.
New in Timepiece: Track Any Field Value Over Time
Timepiece – Time in Status for Jira now has two new report types: Any Field Duration Per Time-Period …
New in Timepiece: Custom Columns for Any Field Reports
There is now a Columns panel in Timepiece's Any Field Reports (Duration, Count, and Time-Period). Wi …
Jira Audit Log vs Issue History: What's the Difference?
Jira's audit log tracks configuration and permission changes across your whole site. Issue history t …
Time Between Statuses in Jira: Meaning & How to Track It
Time Between Statuses tracks how long an issue takes to move from one Jira status to another, for ex …