In JSM, Service Contracts Are Rigid. Work Isn’t. Here’s How We Fix It
Work doesn’t always happen in straight lines nor is it predictable. Some months are quiet. Other mon …
What is a KPI? How to Track KPIs in Jira with Timepiece?
Tracking your team’s KPIs in Jira is often not an easy task. Especially, when you are aware that KPI …
Jira Rework Analysis: How to Detect Status Churn and Quality Issues
Light always travels the shortest path between two points, and never travels backward. Your Jira wor …
Finding the Bottlenecks: A Guide to Cycle Time and Lead Time Trends with Timepiece
Progress feels slow, even when velocity is high?
How to Create a Perfect Snapshot for a Date in the Past With Attachments for Confluence
It is a feeling every quality assurance lead or project manager is familiar. An auditor asks for the …
What is Agile, Lean, and Six Sigma: From Core Principles to Atlassian-Powered Teams
Agile, Lean, Six Sigma. You’ve heard the terms, maybe even used them in a sentence. But what do they …
Beyond Spreadsheets: Unifying Client Contract Management in Jira
If you’re in a service business, you know the client relationship is everything. But there’s often a …
A Complete Guide to Jira Reporting: From Core Capabilities to Advanced Agile Analytics
We all know the feeling when we hear the word “reporting”: It feels, at least, unsatisfactory. But i …
A Guide to Jira Issue History: How to Track and Report on Changes
Writing everything down to keep a record of important things is not something new. Since ancient tim …
Review Timepiece on Atlassian Marketplace, Get a $30 Amazon Gift Card
As 2025 comes to a close, we want to extend a special thank you to our Timepiece community. Your hon …