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How to Search Cycle Time and Lead Time Using JQL
Search Cycle Time and Lead Time with JQL in Jira.

How to Search Cycle Time and Lead Time Using JQL

Increasing productivity is a goal for every company, and the same is true for employees. However, in …

24/09/2026, 12:59 3 min read
Jira Practices: How We Configure Our Boards and Track Work at OBSS Apps

Jira Practices: How We Configure Our Boards and Track Work at OBSS Apps

Every team is unique, yet we often try to force our messy, human, and wonderfully complex workflows …

18/09/2026, 15:09 7 min read
From SLAs to XLAs in Jira: The Evolution of IT Service Delivery
From SLAs to XLAs in Jira: Defeating the Watermelon Effect
SLA

From SLAs to XLAs in Jira: The Evolution of IT Service Delivery

In ITSM, XLA stands for Experience Level Agreement. It is a service management framework that focuse …

15/09/2026, 12:30 4 min read
Time in Status vs Control Chart in Jira
Jira Time in Status Report vs native Control Chart

Time in Status vs Control Chart in Jira

Both tools tell you how long work takes in Jira. They do not tell you the same thing.

04/09/2026, 14:19 5 min read
New in Timepiece: Track Any Field Value Over Time
Timepiece's new report types help teams to track trends.

New in Timepiece: Track Any Field Value Over Time

Timepiece – Time in Status for Jira now has two new report types: Any Field Duration Per Time-Period …

03/09/2026, 14:56 3 min read

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