Multiple charts for issue view screen on Jira Cloud

By Birkan Yildiz on 06/08/2024, 11:09
Last updated on 9/29/26, 2:23 AM

<span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text" >Multiple charts for issue view screen on Jira Cloud</span>

Visualizing your workflow just got easier. The cloud version of Timepiece - Time in Status for Jira by OBSS now features built-in charts directly within the Jira Issue View.

Previously, the Time in Status tab only displayed your reporting data in standard tables. To make this information more actionable at a glance, we have split this view into two distinct sub-tabs: one for your traditional raw data table, and a new one dedicated entirely to visual charts.

 

Time In Status tab on a Jira issue with the Data sub-tab selected, listing days per status including 704 days in Closed
Time In Status tab on the same issue with the Chart sub-tab selected, showing a column chart of days per status with Exclude current state ticked

 

What Chart Types Are Available on the Issue View?


Different reporting needs require different visual formats. Depending on the report type you are running, you can choose from a wide variety of chart options to best display your time-tracking metrics. This flexibility allows you to adapt the view based on what makes the most sense for your specific Jira data.

 

Issue view Time In Status chart in Bar format: horizontal bars for Open, In Progress and Resolved days
Time In Status tab on the same issue with the Chart sub-tab selected, showing a column chart of days per status with Exclude current state ticked
Issue view Time In Status chart in Pie format splitting the issue's time into Open 10.1%, In Progress 23% and Resolved 66.9%
Issue view Assignee Duration per Status report as a clustered column chart, one colour per assignee (admin, Ahmet, Unassigned)
Issue view Assignee Duration per Status report as a stacked column chart, assignees stacked within each status column
Issue view First Transition To Status Date report as a Timeline chart, marking when the issue entered Open, In Progress, Resolved and Closed

 

How to Fix Skewed Charts on Older Jira Issues 

During development, we identified a common reporting challenge. If you look at an issue that hasn't been updated in a long time, such as a ticket that was closed a year ago, the chart becomes practically unreadable. The visualization gets completely dominated by the issue's final, resting state. For example, if you view a column chart for an issue closed 1,100 days ago, that massive "Closed" duration overshadows every other status. The time your team actually spent actively working on the ticket becomes so comparatively small that it disappears from the chart entirely.

 

Column chart of an old issue where the Closed status towers at about 1,100 days and every other status is flattened to zero

 

Filtering Data With the 'Exclude Current State' Option 

To solve this visualization problem, we introduced the Exclude Current State checkbox. Selecting this option instantly filters out the duration accumulated since the last update on the issue. Once applied, the chart immediately resets its scale. It displays the actual active time spent in previous statuses, providing a highly useful, accurate visualization of the workflow without the final status distorting the view:

Same chart with Exclude current state ticked: the Closed time removed and the remaining statuses now visible on a 0.025-day scale

How the Exclusion Logic Actually Works


It is important to note that "Exclude Current State" does not wipe the final status from your report entirely. It only excludes the time accrued since the most recent status or assignee change in the issue's history. If a Jira issue bounced into the "Closed" status more than once, the chart will still display a value greater than zero for the "Closed" column. It simply drops that final, ongoing duration so your active work metrics remain clear. As always, if you have any questions about configuring these charts or using the new filter, our team is ready to help.

To learn more about Timepiece, visit its Atlassian Marketplace page. You can also see the official Timepiece documentation page or book a demo.

 
Topics: Time in Status